Project Reports
Here you can find project reports for individual ombudsmen, the UK report, and the overall project report.
PROJECT REPORT OUT NOW - JUNE 2016:
UKAJI Blog-post and summary of UK report
UK report - public and private ombudsmen
GERMANY report: söp (airlines) - in German.
GERMANY report: Versicherungsombudsmann (insurance) - in German.
GERMANY report: Schlichtungsstelle Energie (energy) - in German.
UK report: Ombudsman Services (energy) report - in English.
FRANCE report: Le médiateur des communications électroniques (telecoms) - in French.